{"id":7363,"date":"2022-11-16T16:17:50","date_gmt":"2022-11-16T15:17:50","guid":{"rendered":"https:\/\/yb2023.psychold.de\/?page_id=7363"},"modified":"2025-04-08T14:16:52","modified_gmt":"2025-04-08T12:16:52","slug":"warranty","status":"publish","type":"page","link":"https:\/\/theyachtbeach.com\/de\/warranty\/","title":{"rendered":"Garantie"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"7363\" class=\"elementor elementor-7363\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-eb271fd elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"eb271fd\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-aab4c39\" data-id=\"aab4c39\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-0356b5f\" data-id=\"0356b5f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-14bc2fdf elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"14bc2fdf\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-578c0153\" data-id=\"578c0153\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-30f9f9b4 elementor-widget elementor-widget-spacer\" data-id=\"30f9f9b4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-353bc637 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"353bc637\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-56880a91\" data-id=\"56880a91\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-471a9aa4\" data-id=\"471a9aa4\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-402b5b15 elementor-widget elementor-widget-image\" data-id=\"402b5b15\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"228\" src=\"https:\/\/theyachtbeach.com\/wp-content\/uploads\/2022\/11\/combologo.png\" class=\"attachment-large size-large wp-image-7355\" alt=\"\" srcset=\"https:\/\/theyachtbeach.com\/wp-content\/uploads\/2022\/11\/combologo.png 1030w, https:\/\/theyachtbeach.com\/wp-content\/uploads\/2022\/11\/combologo-600x171.png 600w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-6d258aa3\" data-id=\"6d258aa3\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-7b0a5ab4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7b0a5ab4\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-1d9f885f\" data-id=\"1d9f885f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-68af4e3 elementor-widget elementor-widget-text-editor\" data-id=\"68af4e3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Dear customer! <br \/>Here you can submit a complaint. This only applies to goods purchased directly from Yachtbeach. Products that were not purchased directly from us, i.e. purchased through a dealer or partner, must also be complained to this contractual partner! Please observe the guarantee and warranty conditions and the deadlines when making a complaint.<\/p><p>In all other respects our general trading conditions apply, which you can see <strong><a href=\"https:\/\/pod.international\/en\/gtc\">here<\/a>.<\/strong><\/p><p><strong>Garantie<\/strong><br \/>Despite the high quality standards of our products, occasionally a product may have a manufacturing defect.<\/p><p>In order to simplify the claim process for you and thus raise the level of service, from now on you will have to submit your claim via our service tool. This tool offers you both ease of use when filling out the claim and better traceability.<\/p><p>Once a warranty claim is submitted with original invoice and pictures, our staff will immediately take care of your problem and a solution.<br \/><br \/><br \/><\/p><p><strong>If you did not purchase the product directly from us<\/strong>, contact your contractor. For more information about the warranty, please contact your respective contractual partner!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-16d6d58a elementor-widget elementor-widget-text-editor\" data-id=\"16d6d58a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-70a779b9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"70a779b9\" data-element_type=\"section\"><div class=\"elementor-container elementor-column-gap-no\"><div class=\"elementor-row\"><div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-210f3bc2\" data-id=\"210f3bc2\" data-element_type=\"column\"><div class=\"elementor-column-wrap elementor-element-populated\"><div class=\"elementor-widget-wrap\"><div class=\"elementor-element elementor-element-176bb095 elementor-widget elementor-widget-heading\" data-id=\"176bb095\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\u00a0<\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"elementor-section elementor-top-section elementor-element elementor-element-f356c9c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f356c9c\" data-element_type=\"section\"><div class=\"elementor-container elementor-column-gap-default\"><div class=\"elementor-row\"><div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-accb579\" data-id=\"accb579\" data-element_type=\"column\"><div class=\"elementor-column-wrap elementor-element-populated\"><div class=\"elementor-widget-wrap\"><div class=\"elementor-element elementor-element-1cbe2e8 elementor-widget elementor-widget-text-editor\" data-id=\"1cbe2e8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"><div class=\"elementor-widget-container\"><div class=\"elementor-text-editor elementor-clearfix\"><p>\u00a0<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d82bcb1 elementor-widget elementor-widget-html\" data-id=\"d82bcb1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<script> \r\njQuery(document).ready(function($) { \r\nvar delay = 100; setTimeout(function() { \r\n$('.elementor-tab-title').removeClass('elementor-active');\r\n $('.elementor-tab-content').css('display', 'none'); }, delay); \r\n}); \r\n<\/script>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a1a5e8b elementor-widget elementor-widget-accordion\" data-id=\"a1a5e8b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1691\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1691\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">WARRANTY FOR PRIVATE USE<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1691\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1691\"><p><strong>WARRANTY FOR PRIVATE USE:<\/strong><\/p><p>2 years for Yachtbeach and Jetxtender products<\/p><p>1 year for custom Yachtbeach products<\/p><p>\u00a0<\/p><p>The date of purchase must be proven with the customer&#8217;s original invoice. The guarantee expires if the customer changes the delivered goods or improperly assembles them.<\/p><p>\u00a0<\/p><p>Out of guarantee:<\/p><ul><li>normal wear and tear<br \/>\u2022 Handles, zippers, straps, d-rings, anchor rings<br \/>\u2022 other connecting parts<br \/>\u2022 damage due to improper handling, maintenance or storage<br \/>\u2022 damage from sharp objects<br \/>\u2022 damage caused by exceeding the recommended number of users<br \/>\u2022 damage caused by external violence<br \/>\u2022 cracks in the material due to overinflation (identified by material tests in the course of the complaint process)<\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1692\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1692\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">WARRANTY FOR PROFESSIONAL \/ COMMERCIAL USE:<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1692\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1692\"><p><strong>WARRANTY FOR PROFESSIONAL \/ COMMERCIAL USE:<\/strong><\/p><p>12 months*<\/p><p>\u00a0<\/p><p>*\u00a0 EVA Premium Teak is excluded from the warranty. A 3-month guarantee applies for commercial use.<\/p><p>\u00a0<\/p><p>Improper storage violates the guarantee. The products should not be stored in direct sunlight when not in use. Furthermore, all products must be washed with fresh water after each use in sea water to prevent premature material wear.<\/p><p>We reserve the right that small holes and d-rings have to be glued by the user himself during commercial use. If required, we provide the glue free of charge.<\/p><p>\u00a0<\/p><p>The date of purchase must be proven with the customer&#8217;s original invoice. The guarantee expires if the customer changes the delivered goods or improperly assembles them.<\/p><p>\u00a0<\/p><p>Out of guarantee:<\/p><ul><li>normal wear and tear<br \/>\u2022 Handles, zippers, straps, d-rings, anchor rings<br \/>\u2022 other connecting parts<br \/>\u2022 damage due to improper handling, maintenance or storage<br \/>\u2022 damage from sharp objects<br \/>\u2022 damage caused by exceeding the recommended number of users<br \/>\u2022 damage caused by external violence<br \/>\u2022 cracks in the material due to overinflation (identified by material tests in the course of the complaint process)<\/li><\/ul><p>\u00a0<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5291a41 elementor-widget elementor-widget-text-editor\" data-id=\"5291a41\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"color: var( --e-global-color-text ); font-weight: var( --e-global-typography-text-font-weight ); background-color: var(--rio-page-wrapper-bg-color); letter-spacing: var(--rio-body-letter-spacing); text-transform: var(--rio-body-text-transform);\">\u00a0<\/span><\/p><p><span style=\"color: var( --e-global-color-text ); font-weight: var( --e-global-typography-text-font-weight ); background-color: var(--rio-page-wrapper-bg-color); letter-spacing: var(--rio-body-letter-spacing); text-transform: var(--rio-body-text-transform);\">\u00a0<\/span><\/p><p><span style=\"color: var( --e-global-color-text ); font-weight: var( --e-global-typography-text-font-weight ); background-color: var(--rio-page-wrapper-bg-color); letter-spacing: var(--rio-body-letter-spacing); text-transform: var(--rio-body-text-transform);\">When you click on the button &#8220;submit complaint&#8221; you&#8217;ll be forwarded to our complaint tool on the POD International website.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ca8191d elementor-widget elementor-widget-button\" data-id=\"ca8191d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/pod.international\/en\/claim\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-redo\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M500.33 0h-47.41a12 12 0 0 0-12 12.57l4 82.76A247.42 247.42 0 0 0 256 8C119.34 8 7.9 119.53 8 256.19 8.1 393.07 119.1 504 256 504a247.1 247.1 0 0 0 166.18-63.91 12 12 0 0 0 .48-17.43l-34-34a12 12 0 0 0-16.38-.55A176 176 0 1 1 402.1 157.8l-101.53-4.87a12 12 0 0 0-12.57 12v47.41a12 12 0 0 0 12 12h200.33a12 12 0 0 0 12-12V12a12 12 0 0 0-12-12z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Submit complaint<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Dear customer! Here you can submit a complaint. This only applies to goods purchased directly from Yachtbeach. Products that were not purchased directly from us, i.e. purchased through a dealer or partner, must also be complained to this contractual partner! Please observe the guarantee and warranty conditions and the deadlines when making a complaint. In [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","footnotes":""},"class_list":["post-7363","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/theyachtbeach.com\/de\/wp-json\/wp\/v2\/pages\/7363","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/theyachtbeach.com\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/theyachtbeach.com\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/theyachtbeach.com\/de\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/theyachtbeach.com\/de\/wp-json\/wp\/v2\/comments?post=7363"}],"version-history":[{"count":0,"href":"https:\/\/theyachtbeach.com\/de\/wp-json\/wp\/v2\/pages\/7363\/revisions"}],"wp:attachment":[{"href":"https:\/\/theyachtbeach.com\/de\/wp-json\/wp\/v2\/media?parent=7363"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}